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FREQUENTLY ASKED QUESTIONS

If your question is not answered here, please feel free to contact us or write to us at support@bharathmarriage.com
We also have an FAQ (Frequently Asked Questions) section to address commonly asked questions. If you are still not happy, contact us directly.

A1. How to register on barathmarriage.com?

Registering on barathmarriage.com is simple & completely free. The profile can be created by the person intended to get married, his/her parents, relatives or friends for him. Any person of legal age who intends to find a life partner can register.

Registration can be done using the barathmarriage website, mobile (Android/iOS) or tablet. Start by entering basic details of the bride/groom-to-be, following which there will be a mandatory mobile verification. Once the mobile number is successfully verified, fill in the rest of your profile to complete the registration process. A profile ID will be generated automatically.

A2. What are the Benefits of having a complete profile?

The registration forms on barathmarriage.com are designed to include all important information about the person intending to get married which can be of interest to a prospective partner. Members can know more about you before they initiate contact.
You can update your profile as and when you have time. Complete the registration very fast by keying in just the mandatory fields, marked by an asterisk.

A3. Can I use the same mobile number & Email Id for multiple registrations?

No. Mobile number & email address is unique for every profile & hence cannot be used to create/ update another profile. This is to provide enhanced security from fake users.

A4. Will my Email Id and mobile number be accessible to everyone?

No. The Email Id that you specify is the one to which BarathMarriage will send you all communication from prospective partners. The contact details that you provide will be shared only with subscribers to the site who are interested in your profile as a prospective partner. This will help to speed up contact especially for members who do not use online as a primary medium for communication.

A5. How do I add more info than what is required in the registration form?

We suggest that you add such specific information in the About Myself column. This field is designed to showcase who you are. But if you find for example that the caste that you belong to is not listed on the form, you can use the 'Others' feature. If you think that the category is critical to be listed, please mail us on support@barathmarriage.com. We shall respond to you on whether we can include the same.

B1. What do I enter in the field About Me?

‘About Me’ is where you can enter a description of yourself. Most members who view your profile get a picture of you based on what you enter here. Mention the kind of person you are, your job profile, interests and so on. All content in this space will be screened for objectionable matter. Please do not enter contact details in this space to avoid the entries being rejected.

B2. What do I enter in the field about my family?

The ‘About my Family’ field helps you write about your family members, values that your family upholds etc. All content in this space will be screened for objectionable matter. Please do not enter contact details in this space to avoid the entries being rejected.

B3. How do I add photos on the site?

Any registered user can upload up to 9 profile photos and 3 family photos with their profile. You can add your photos at the time of registration. The family photos can only be seen by the paid members. Alternatively, you can add photos from ‘Manage Photos’ section in My Account page. Profiles with photos generate more interest and increase your chances of getting contacted.

B4. Can I change the photos that I have uploaded?

Yes. You can change your photos using ‘Manage Photos’ in Edit My Profile page.

B5. How do I upload Horoscope in my profile?

You can add your horoscope using ‘Horoscope: Add/Modify‘ in Edit My Profile page. Note: The horoscope can only be viewed by paid members.

B6. What are the formats in which I should upload my attachments?

For photos, you can upload files up to 2 MB, in either of these formats: jpg, png or bmp. For Horoscope, you can upload files up to 2 MB, in either of these formats: jpg, png, bmp, doc, pdf.

B7. What are the attachments that I can include in my Profile?

You can upload the following attachments along with your profile:

  • Photos
  • Horoscope
B8. Why do I need to add a partner preference in my registration?

Your partner preferences will give members an idea whether they match with your expectations. More importantly, your periodical match watch alerts and new match alerts are built on the information provided in your partner profile.
While creating your partner profile, please ensure that you do not input too many parameters; chances are you may not obtain optimum results. For eg.: if you define desirable height range as 160 to 165, you could miss out on a lot of matching profiles.

B9. How can I change the information I submitted at registration?

You can change information added at registration by clicking ‘Edit my Profile’ on your My Account Page.

All attachments are validated manually before they are updated. This may be a reason why you can't view uploads immediately. Please avoid objectionable content in your attachments. Please refer to our terms of use for pointers on what is objectionable.
How do I Login?

You can log on to barathmarriage.com with your registered username and password.

What is Profile ID?

‘Profile ID’ is a unique number that is attached to your profile. This number will be displayed on your profile whenever it is viewed. The ID can be entered in the search option - Search profile by ID, to find the profile you are looking for.

Can I change my mobile number & Email ID after registering?

After registering, you can only change your mobile number. The email once entered cannot be changed. Please contact barathmarriage support or mail to support@barathmarriage.com to change your Email ID. After changing, please make sure to verify your Phone Number & Email ID

I forgot my Password, how do I reset?

If you forget your password, resetting the Password is an easy process. Using ‘Forgot password’ link enter your barathmarriage registered Email Id or Profile ID or Username to receive an Email with the link to reset your password.

How do I Change my password?

After logging into the site, there is an option called ‘Change Password’ to change your password.

How do I ‘Hide’ my profile?

You can hide your profile from being viewed by other members using ‘Hide’ feature in Edit My Profile. By choosing the hide option, the hidden profile will not be able to communicate with other profiles and will not be listed in the search results.

How do I ‘Block’ Profile?

You can choose to block members who send unwanted messages. There is an option to ‘Block’ the member inside each member’s Profile detail page. The blocked profile will no longer be a matching member or will not be able to communicate or view your profile details.

How does My Account page help me manage on barathmarriage.com?

The ‘My Account’ is your personal dashboard of activity on barathmarriage.com.You can track your communication to and from members on this page. This page also helps you to view your subscription details, view various types of matches.

How do I Delete my profile?

You can delete your profile using ‘Delete Profile’ feature in Edit My Profile page. Deleting your profile will completely remove your profile from the site.

How do I Logout?

You can use the button on the top right-hand corner to log out of barathmarriage.com. It is important that you do so. The special privileges that you have can be misused by someone else if you do not log out.

How do I search for my partner on barathmarriage.com?

You can search for your partner on barathmarriage.com using the simple search. You can also use the advanced search to broaden the search criteria. The search results can be further filtered by a number of parameters.

What are the other search options?

There are various search options available such as:-

Quick Search

This search is based on the details entered in your partner preference.

Advanced Search

This a detailed search wherein you can broaden the search criteria such as Gender, Age, Marital status, Height, Religion, Caste, Education & career details, Lifestyle, Family details, Hobbies & Interests. There is also an option to modify your search.

Search By Profile ID

Search can be done just by entering the barathmarriage Profile ID of the profile you would like to see.

What are Photo requests?

Some members may not have added their photos on the site. You can encourage them to do so by sending a photo request.

What is a Photo Password request?

Members can choose to protect their photo(s) with a password using ‘Change Photo Password’ in Edit My Profile page. You can choose to send other members a request for the Photo/Video password that they can either accept or reject. If the member accepts your request, you will receive a password with which you can view the photo(s).

What is a Horoscope request?

Some members may not have added their horoscope.You can encourage them to upload horoscope or generate free barathmarriage horoscope using Horoscope request.

How can I see the profiles that I have marked as a Shortilist?

There is ‘My Shortlist’ section in your My Account page. This gives you the list of all the profiles that you have marked as a Favourite. NOTE: ‘Members who Shortlist me’ gives you the list of all the profiles who has favourited you.

How do I add my success story?

We are eager to know how barathmarriage helped you find your perfect match. If you want to share your success story with us, then click here . There is a success story behind every match made at barathmarriage.com. Each couple has a different story to tell – read on to find out how their experience at barathmarriage helped them find their perfect life partners.

How do I contact members on bharathmarriage.com?

To contact members on barathmarriage.com you need to be a registered user of the site. You can also send personalised messages /send SMS or initiate chat with a member or view the contact details of another profile only if you are a paid member.

What is Express Interest?

This is a free communication feature on barathmarriage.com for all registered members. This feature allows you to let them know that you are interested in them. The member can accept or decline an interest based on their interests. You can send unlimited interests in a day. There is also an option to send an interest reminder after expressing interest. When you accept an interest, it implies that you are open to further communication. You can also choose to decline an interest if you are not interested in that member. Note: By declining interest, you will no longer be a matching member for this profile & likewise the other profile.

How do I track the Interests/ Messages sent to me or I have replied?

The entire communication can be viewed on your My Account page.

  1. Messages
  2. Interests
  3. Requests
Can I write personalised messages to any member?

Yes

Can I view my chat history?

Yes. You can view your previous chats from the chat window. There is also an option to send your chat history through Email.

What is verified phone numbers? How do I verify my contact number?

In order to proceed further on barathmarriage.com, verification is compulsory. They are One Time password (OTP). So, unless you verify your mobile number, you cannot use our service.

Why should you verify the Phone number?

Mobile Number Verification adds the credibility factor to your profile. You will receive SMS alerts only if you have verified your mobile number. So, verify your mobile number at the earliest because we make sure to cater only to authentic profiles.

What happens if there is objectionable content in any of the matter I have entered?

If by any chance any/all of the fields have objectionable content, the barathmarriage team rejects entries in the field and sends you an email showing the reason why it has been rejected. You can change the matter and enter the fresh content using the link in your Edit my profile page. The new entry will be screened and approved by the barathmarriage team.

How do I ensure that my profile is safeguarded on barathmarriage.com?

barathmarriage.com protects the user's privacy at every stage. You can choose to provide as much or as little information on barathmarriage as you choose. You have options to set passwords for your photos and horoscopes.
ou can approve a request before the information is sent to other members. All image files are also watermarked to prevent misuse. This feature is available to all members regardless of whether they are free users of the site or subscribers. You can keep track of the users who has viewed your photos/Profile/Viewed your contact.

How can I send in my suggestions for site improvement?

barathmarriage.com is dedicated to creating the most comprehensive platform for Malayalee’s to meet online for matrimonial purposes. It is your suggestion and support that shall enable us to do so. Please mail your comments/suggestions to support@barathmarriage.com. We shall revert to you on the same.

How sure can I be of information entered in profiles on barathmarriage.com?

barathmarriage.com does not offer a profile validation service currently. The user posts the information on the profiles and members are advised due diligence on all profiles before they proceed further. Please report any issues that you have in this regard on support@bharathmarriage.com.

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